Problem: The client is experiencing an issue where the German language version of their site has stopped working, potentially due to a cache or plugin error. Solution: We have tested the German version of the site and confirmed that it is functioning properly. We navigated through the pages without encountering any issues. It's possible that the problem might have been a temporary cache issue that resolved itself. If you're still experiencing this issue, we recommend clearing your site's cache. Additionally, ensure that all plugins and themes are updated to their latest versions. If the problem persists, please check our known issues page and verify if there's a related issue. If none of these steps resolve the issue, we highly recommend opening a new support ticket.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please contact our support team for further assistance.
Problem: The client is experiencing issues with translating the 'job-offers' page and sending emails from different language versions of their site using Contact Form 7 (CF-7) with WPML. They are unable to change the 'job-offers' slug per language and have issues with emails not working in different language versions. Solution: We confirmed that the Contact Form 7 plugin is officially compatible with WPML. For translating forms and managing translations with CF-7, we recommend following our guide: Using Contact Form 7 with WPML. It is important to note that with WPML, you cannot send the translated forms to different email addresses other than the ones specified in the original form.
If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we highly recommend opening a new support ticket at WPML support forum.
Problem: The client wants to remove synchronization for posts in individual languages on their WordPress site managed with WPML. Solution: If you're experiencing issues with unwanted synchronization of translations, we recommend opening the translation that needs to be updated. After making the necessary updates, save the translation. To prevent future automatic updates, you can select the "Don't update translation" option.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
