Problem: The client has assigned credits for automatic translation to their development site, but the automatic translation is not available. Solution: We recommend checking the setup again to ensure that the credits are properly assigned. If after rechecking, the credits are still not available, please open a new support ticket with us for further assistance. You can do so here: WPML Support Forum.
Problem: The client is facing an issue where the Pagelist component within a Navigation block is not correctly pointing to the English homepage in a multilingual setup. The settings for the Pagelist component are duplicated across both Dutch and English versions when trying to translate the pattern or template part. This results in navigation issues, particularly when switching languages, leading to broken links and 'page not found' errors. Solution: We recommend performing a full backup of your site before proceeding with any changes. After backing up, you should verify the slug changes for your homepage in each language. Specifically, ensure that the slug for the Dutch homepage does not interfere with the WPML functionality. If issues persist after checking and adjusting the slugs, we suggest deactivating plugins temporarily to identify if any are causing redirection issues. If the problem remains unresolved, please consider opening a new support ticket with us for further assistance. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If this solution does not resolve your issue or seems irrelevant, please do not hesitate to open a new support ticket with us for personalized assistance. Visit our support forum at WPML Support Forum.
