Problem: On an Albanian website, WooCommerce elements like checkout and basket are not automatically displaying in Albanian when set as the default language, unlike a similar setup on a Bulgarian site. Solution: 1. Ensure the default locale is set to "sq" instead of "sq_AL" in WPML > Languages > Edit languages, to match WooCommerce's language files. 2. Rescan WooCommerce for new strings at WPML > Theme & Plugin Localization. 3. In WPML > String Translation, locate and open the translation dialog for untranslated strings. If necessary, delete the registered string so WPML can automatically register it again when visiting the frontend. 4. Enable the option to auto-register strings at WPML > Translation Dashboard > Other texts (Strings) > Detect untranslated strings for testing. 5. Manually translate strings that are not automatically translated by creating a translation job in WPML > Translation Dashboard or using the Advanced Translation Editor.
If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we recommend opening a new support ticket at WPML support forum.
Problem: You are trying to add a language switcher to the menu on your site using WPML, but you encounter symbols and characters in the language switcher. Solution: We have identified that your current theme might be filtering the output of menu items, which causes the appearance of incorrect characters when you add the language switcher. We recommend placing the language switcher outside of the menu. A good alternative is to use a floating language switcher. For more information on setting this up, please visit Custom Language Switcher.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client was unable to translate text from the 'Free Shipping Label' plugin using WPML on their website. Solution: We attempted to replicate the issue and confirmed the translation problem. Despite efforts to resolve it using standard methods, the issue persisted, leading us to escalate it to our 2nd Tier Support for further investigation. The client eventually opted to use a different plugin that supported translation effectively, thus resolving the issue.
If this solution does not apply to your case, or if it seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
