Problem: The client created a global container in Avada with three blocks, each having a background image. However, when viewing the container in Dutch or German, the images disappeared despite being translated via media translation. Solution: We discovered that syncing the options to all languages for Avada resolved the issue. For further guidance on setting theme options for different languages in Avada, please refer to our documentation: https://wpml.org/documentation/theme-compatibility/using-wpml-with-the-avada-theme/how-to-set-theme-options-for-languages-in-avada/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where the button text on a Loop template page displays in Spanish, despite the page not being translated. The button text 'Read More' does not reflect the default language when displayed on the front end. Solution: We recommend checking the translation settings for your post types and language switcher. First, navigate to WPML->Settings->Post Types Translations and ensure that the pages are set to Translatable - only show translated items. This setting helps in displaying content only in the translated language without falling back to the default language if a translation is not available. Next, go to WPML->Languages->Language Switchers and check the option for How to handle languages without translation. Make sure that "Skip languages" is enabled. This setting prevents the display of languages that do not have translations.
If these adjustments do not resolve the issue, or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: If you're experiencing warnings and a 404 page after using the autotranslate feature on your site, particularly when switching to languages like Danish, and your theme is compatible with WPML, the issue might be related to your site settings. Solution: We discovered that although the Settings → General page displayed values for both Site URL and Home URL, the Home URL was actually empty in the database (in the wp_options table). This mismatch was likely causing the problem. Simply re-saving the settings page might not repopulate the value due to the issue itself preventing it. Therefore, we recommend updating the Home URL directly in the database. After making this change, please check your site to confirm that everything is working as expected.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
