After translating the header and footer using WPML, the header's appearance changed and the footer disappeared. Even after deleting the translations, the issue persisted.
Solution:
If you're experiencing this issue, we recommend managing your header and footer through Elementor templates. Ensure that the theme-related custom fields are set to "Copy" in the WPML settings. Here are the specific fields you should check:
wcf-addons-template-meta_type
wcf-addons-template-meta_location
wcf-addons-template-meta_splocation
After adjusting these settings, update (resave) the Header and Footer templates in both languages. This action refreshes the translation settings and should resolve the display issues in the translated versions.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
You need to delete specific translations for header and footer templates in your WPML site.
Solution:
First, ensure you have a full site backup. Then, follow these steps:
1. Access your Dashboard and navigate to the templates section for headers or footers. 2. Use the language switcher to select Arabic. 3. Click on the 'Published' link to view all published templates in Arabic. 4. Move the Arabic translated templates to the Trash. 5. Permanently delete them from the Trash.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/ to verify the version of the permanent fix and confirm that you have installed the latest versions of themes and plugins.