Problema: Si estás intentando vincular productos en varios idiomas y encuentras que el desplegable de variaciones deja de funcionar o los productos desaparecen del carrito al cambiar de idioma, es probable que estés enfrentando problemas con la configuración de las traducciones y las variaciones en WPML. Solución: 1. Asegúrate de que los productos traducidos tengan las mismas variaciones en todos los idiomas. Si las variaciones son diferentes, no se consideran el mismo producto y, por lo tanto, no funcionarán correctamente al vincularlos. 2. Revisa la configuración del comportamiento del carrito en WooCommerce -> WooCommerce Multilingual & Multicurrency -> Pestaña 'Configuración'. 3. Para traducir correctamente los productos, debes crearlos primero en el idioma original y luego traducirlos a los idiomas secundarios. Evita vincular productos 'diferentes' con variaciones distintas antes de traducirlos. 4. Consulta la guía sobre cómo gestionar productos multilingües en WooCommerce en esta documentación. 5. Sigue los pasos para configurar el comportamiento del carrito al cambiar de idioma en esta guía.
Si esta solución no resuelve tu problema o parece no ser relevante debido a actualizaciones o diferencias en tu caso específico, te recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable revisar los problemas conocidos en problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins.
Problem: You are trying to access the German version of your site and encounter the error: net::ERR_CERT_COMMON_NAME_INVALID. This error typically indicates a mismatch between the domain name and the name listed on the SSL/TLS certificate. Solution: If you're running a multilingual website with WPML and using different domains for each language, you'll need to ensure that each domain has its own SSL certificate that correctly matches the domain name. This is essential to avoid common name mismatch errors.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client is trying to translate product attribute labels in WPML and encounters issues in both String translation and Taxonomy translation. The taxonomy general name is not plural and includes an untranslated English 'Product' prefix, which cannot be corrected through the UI. Solution: To remove the 'Product' prefix from the taxonomy general name and manually add the plural form of the taxonomy singular name, we recommend using a custom filter hook in WooCommerce. Here is the code you can use:
add_filter( 'woocommerce_product_attribute_taxonomy_name', 'custom_woocommerce_attribute_label_plural', 10, 2 );
function custom_woocommerce_attribute_label_plural( $taxonomy_name, $taxonomy ) {
if ( 'pa_your_attribute' === $taxonomy ) { // Replace 'pa_your_attribute' with the actual attribute taxonomy name
// Return the custom label you want
return 'Label'; // Replace with your desired label
}
return $taxonomy_name;
}
This code will change the appearance of the label on the frontend but not in the wp-admin. Alternatively, you could register the original taxonomy in English and translate it into German.
If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket.
Problem: You are trying to translate labels, slugs, and attribute taxonomy options using WPML, but the translation interface does not consistently show the WPML default language (German) as the source. Instead, the globe symbol appears under the English flag, making it untranslatable. You have to manually change the language to German, and the label text is shown in English, not the source language. Solution: The default language in WordPress is typically English, depending on the language in which WordPress was installed. To resolve this issue, you need to adjust the source language for the taxonomy labels and strings. This adjustment will enable you to create your translations effectively. It is crucial to ensure that especially the slug is translated, regardless of the source language displayed.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: After moving a website to a new server, activating the WPML Multilingual CMS plugin resulted in a critical error, and the site appeared without translations.
Solution: First, we removed an outdated and incompatible version of the WPML String Translation plugin that was not supported by your Multilingual Blog license. Next, we addressed issues in the .htaccess file by renaming it and resaving permalinks to generate a fresh .htaccess file.
We then resolved PHP errors related to undefined functions and constants by updating WordPress to the latest version through https://www.optiparts.com/wp-admin/update-core.php. After updating, we successfully activated WPML and tested creating and translating posts in different languages.
We recommend activating other plugins one by one to identify any potential incompatibilities. Ensure to update all plugins and the theme to their latest versions.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: You are trying to install the WPML multilingual CMS and encountering errors such as 'Could not copy file' during installation and a fatal error upon activation. These issues persist even after attempting installation through different methods including OTGS, WordPress interface, and manual installation via cPanel. Solution: The issue appears to be related to your server rather than WPML itself. Here are the steps we recommend: 1. Check file permissions: Ensure that the
wp-content
folder and its subdirectories have the correct write permissions. Directories should generally have 755 permissions and files should have 644. You can set these using an FTP client or via SSH with the commands:
chmod -R 755 wp-content
(for folders)
chmod -R 644 wp-content/*
(for files) 2. Check disk space: Verify that your hosting account has sufficient disk space to complete the installation. Insufficient disk space can cause file copy operations to fail. 3. Consult your hosting provider: Since the problem persists even after ensuring file permissions and disk space, it might be related to specific server settings or PHP configurations. Discuss these issues with your hosting support.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: You are trying to resolve hreflang conflicts within the page source code and are seeing errors in Google Search Console or Semrush related to hreflang.
Solution: We recommend excluding query parameters from hreflang tags for optimal SEO performance. Here are the steps you should follow: 1. Ensure hreflang tags point to the canonical versions of pages, intentionally excluding query parameters to avoid confusion for search engines. 2. This approach helps prevent duplicate content issues and improves search engine indexing by helping search engines recognize the primary version of each page. 3. Verify that the canonical tags on your pages correctly point to the main site without query parameters. You can check this by viewing the page source and looking for the canonical link tag. For more detailed guidance, please refer to the following resources:
If the solution provided here becomes irrelevant due to updates or does not apply to your specific case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problema: Cuando intentas cambiar el idioma en tu sitio web, te redirige a una página aleatoria en lugar de mantenerse en la misma página. Solución: Primero, asegúrate de que el problema persiste realizando pruebas con todos los idiomas disponibles en tu sitio. Si el problema continúa, te recomendamos grabar un video mostrando los pasos exactos que sigues para cambiar el idioma, lo que nos ayudará a identificar mejor el problema. Puedes utilizar herramientas como Komodo Decks para crear este video.
Si la solución proporcionada aquí no resuelve tu problema o parece no ser relevante debido a actualizaciones o diferencias en tu caso específico, te recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable que revises los problemas conocidos, verifiques la versión de la solución permanente e instales las últimas versiones de tus temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problema: El cliente está intentando actualizar una antigua versión 4.3.6 de WPML y está preocupado por la cantidad de versiones que necesita actualizar. Solución: Si estás experimentando una situación similar, te recomendamos dos opciones: 1. Actualizar las principales versiones del plugin de forma progresiva. 2. Actualizar directamente a la última versión y comprobar si todo funciona correctamente.
Esta solución podría no ser relevante si ya está desactualizada o no aplica a tu caso. Te recomendamos revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Si necesitas más ayuda, por favor, abre un nuevo ticket de soporte en nuestro foro de soporte.
Problema: Il cliente ha riscontrato un errore relativo alla mancanza della cartella wp-content/language, che non è stata creata da WPML. Soluzione: Se stai riscontrando lo stesso problema, ti consigliamo di contattare il tuo provider di hosting per verificare se si tratta di un'installazione corrotta o di una configurazione specifica del server. Loro dovrebbero essere in grado di fornirti una soluzione adeguata.
Se la soluzione proposta risulta essere irrilevante, perché potrebbe essere datata o non applicabile al tuo caso, ti suggeriamo di aprire un nuovo ticket di supporto. Ti consigliamo vivamente di controllare i problemi noti, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni di temi e plugin. Per ulteriore assistenza, visita il forum di supporto WPML.