Problem: The client is experiencing issues with the integration between WPML and Crowdin on a WordPress site supporting 20+ languages. The integration picks up unnecessary strings, and syncing between the two systems is unreliable, making it difficult to understand why updates are not reflected. Solution: We cannot provide a custom integration between WPML's automatic translation and Crowdin Translation Service as the translation memory systems of the two are incompatible. However, if you're facing issues with the current integration with Crowdin and need further investigation into what is not working, we are ready to assist you. Additionally, if you are considering moving to WPML's automatic translation option, please provide more details on what you aim to achieve and share your site's Debug information with us. You can find instructions on how to provide this information here.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket here.
Problem: You are trying to use Icanlocalize with WPML on your site, but the integration of Icanlocalize back into the CMS does not work. This issue might be due to a corrupted translation job, possibly because the original page was modified during the translation process. Solution: We recommend resending the translation job from WPML's Translation Management dashboard. Ensure not to make any changes to the original page until the translation is completed. After resending, retrieve the job by clicking the "check status and get translation" button as shown in your initial video.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through the WPML support forum.
Problem: The client needed specific language codes mapped in WPML for integration with Smartling. The required mappings were: fr to fr-fr, de to de-de, pt to pt-br, and es to es-es.
Solution: We successfully completed the mapping as requested. We recommend the client to verify the mappings by checking the language settings in WPML.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can visit our support forum at WPML Support Forum.
