Problem: The client was trying to translate the invoices page strings and encountered an issue where the strings would only appear translated when the "Look for strings while pages are rendered" option was enabled in WPML. When this option was turned off, the strings reverted to English. The client suspected there might be compatibility issues with the Wp Rentals theme and requested a review from the compatibility team.
Solution: We recommended the client to first perform a full backup of their site. Then, we instructed them to remove any language files that were located outside of the WPML language folder, as they could be causing conflicts. We provided a step-by-step guide for this process:
Log in to the server via FTP or the hosting provider's file manager.
Navigate to the WordPress installation directory.
Locate and remove any language files outside of the WPML language folder.
Test the site to ensure the issue is resolved.
Monitor the site for any new errors.
Additionally, we updated the WPML String Translation plugin on the client's site, which resolved most of the issues. We advised the client to review the remaining strings.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: The client is developing a site using the WP Rentals theme with WPML and encounters issues with invoices not displaying correctly when switching languages on the frontend.
Solution: We recommend the following steps: 1. Open the
file. 2. Locate the code snippet around line 48 and replace it with the provided custom code that includes a workaround for WPML. 3. The new code snippet accounts for different translations of the 'Reservation fee' string and modifies the meta query accordingly when WPML is enabled.
After implementing the changes, please check if the invoices display correctly in all languages and get back to us with the results.
Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket for further assistance.
