Problem: If you're experiencing issues where buttons inside the page options of the Movedo Theme keep reappearing on the translated homepage hero section after updates, despite being cleared previously, it might be due to a synchronization problem with the theme's custom fields. Solution: We recommend setting the problematic custom field
_movedo_grve_feature_section
to "Copy once" in the WPML > Settings > Custom Field Translation. This setting will copy the field's options once during the initial translation, allowing for independent adjustments in different languages thereafter. Avoid setting this field to "Translate" as it contains complex theme options that should not appear in the WPML Translation Editor. If the issue persists, consider contacting the theme author to suggest adjustments in their wpml-config.xml file to better handle text values.
Please note that this solution might become outdated or may not apply to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket.
Problem: You are experiencing an issue where changes made in the default language (Italian) of your WordPress site using the Movedo theme are not synchronizing with the translated (English) version. Specifically, two buttons ('Book Now' and 'Gift Card') that were removed from the Italian version still appear in the English version. Solution: First, ensure that you have retranslated the page after making the changes in the default language. If the buttons still appear, the issue might be related to the theme's page options that control the button display. If the 'Button Text' field is empty, the button should automatically hide. However, since this involves a translated button, it might require manual removal.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are experiencing issues with the WPML translation editor not opening for two specific pages on your website, and these pages are not being translated anymore. The editor continuously loads in the backend. Solution: We recommend that you try accessing the translation editor again to see if the issue persists. If the problem continues, we suggest checking for any known issues related to the translation editor at https://wpml.org/known-issues/.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend verifying the version of the permanent fix and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at WPML support forum.
