Problem: If you're experiencing issues where your translated layout appears empty on the front-end or shows no items in the native language (Spanish) version, it might be due to a conflict with a third-party plugin. Solution: We recommend deactivating all plugins except for the WPML plugins to check if the issue persists. If the layout displays correctly with only WPML plugins active, this indicates a conflict with another plugin. In this case, reactivate your plugins one by one to identify the conflicting plugin. Once identified, you may need to seek an alternative or update the conflicting plugin.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The global header on your website does not display the language switcher on custom post types (CPTs). Solution: If you're experiencing this issue with your CPTs, it's likely because the CPT is set as 'Not translatable' in WPML. To resolve this, go to WPML → Settings → Post Types Translation and change the setting for your CPT to 'Translatable – only show translated items'. After this adjustment, you may also need to translate the custom posts to ensure they display correctly across different languages.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
