Problem: You are using the Advanced Translation Editor in WPML and facing issues with media translation, handling special symbols in links, and dealing with empty values. Specifically, you cannot search for 'https' to modify image URLs directly, links with the '>' symbol become '' during translation, and you cannot input a space to complete a translation without dealing with all tags. Solution: We have tested these issues on our sandbox site and found that although the '>' symbol shows as '' in the editor, it still displays correctly as '>' on the frontend. We recommend completing the translation and checking if the '>' symbol appears correctly on your translated page. If this issue persists or if the solutions for modifying image URLs directly and inputting spaces are still needed, please check our known issues page and verify that you have the latest versions of themes and plugins installed. If the problem continues, we highly recommend opening a new support ticket for further assistance.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, please do not hesitate to contact our support team.
Problem: The client was unable to translate a text block from Traditional Chinese to English using the Advanced Translation Editor. The issue was related to the presence of Glossary double quotes in the hyperlink text. Solution: We identified that the problem was caused by a specific Glossary entry containing double quotes. After removing this Glossary entry, the string "外帶／外送訂餐 > 相關設定" with a link became translatable in the Advanced Translation Editor. We recommend checking if this solution resolves the issue on your site as well.
Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're writing articles in WordPress and using WPML for translation, and you notice that the double-quote mark (") is displayed as the directional (curly quote mark “”) in the original language Chinese, this might be due to a WordPress issue and not related to WPML. Solution: We recommend deactivating WPML temporarily to verify if the issue persists. If the problem is still there, it confirms that it's a WordPress issue. To display the double-quote mark correctly in the frontend, use the HTML entity. You can find more information on HTML entities here. Additionally, you might find this discussion helpful: Getting Quotation Marks to Display Properly in Posts.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: The client is using the Elementor theme editor to create post content pages and has set up custom CSS in Elementor. While it works fine in the main language, the CSS does not work when switching to a translation. Solution: We recommend setting the
_elementor_page_assets
custom field to "copy" in the WPML settings. This action should copy the CSS to the translated template, ensuring that the custom styles appear correctly in the translated versions of the pages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
