michelem-21

Problem:
You are trying to translate articles using WPML, but even when they are 100% complete, they remain pending. You attempted to delete a translation to recreate it from scratch, but it does not appear among the translated pages, although it is still visible in WPML. You also tried disconnecting and reconnecting WPML and making slight changes to the text or title.
Solution:
The issue seems to be related to the server environment rather than WPML itself. Here are the steps we recommend you try:
1. Temporarily deactivate any server cache mechanisms like NGINX Direct Delivery and any caching plugins (e.g., SG Optimizer if active).
2. Clear all caches: server, plugin (if present), and browser.
3. Go to WPML --> Translation Dashboard --> Translation Jobs and delete the ongoing translation job.
4. Make a minor edit to the original page in Italian.
5. Reopen the Translation Editor and try to complete/save the translation.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.