Problem: The client is experiencing a decrease in page speed after installing WPML on their website. Solution: We recommend the following steps to improve your site's performance: 1. Disable "Adjust IDs for multilingual functionality" under WPML -> Languages -> Make themes work multilingual, especially if you are using well-known themes like Astra. 2. Reduce the overall page size by compressing media files using plugins like EWWW. 3. Install and configure a page caching plugin such as Super Cache, W3 Total Cache, or WP-Rocket. 4. Implement object caching with Redis to enhance backend performance. This requires support from your hosting or VPS and can be set up using the Redis Cache plugin. Note that some caching plugins like W3 Total Cache also provide object caching. 5. Ensure that the Query Monitor plugin is only active during testing phases to identify slow queries and not enabled in production as it can degrade performance.
If these steps do not resolve the issue or if the solution seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please open a new support ticket.
Problem: You are using Elementor with the Astra Pro theme and have a WooCommerce shortcode on your homepage to display featured products. This shortcode works correctly in the main language but fails in the translated version. Disabling the 'WooCommerce Multilingual' plugin allows the shortcode to function, but then the product shop page does not display translated products. Solution: We found that the 'icl_sitepress_settings' key in your site's wp-options table was corrupted. Here are the steps to resolve the issue: 1. Open your database manager, such as PhpMyAdmin. 2. Navigate to the wp_options table. 3. Search for 'icl_sitepress_settings'. 4. Delete this key. 5. Go to your site's dashboard. 6. Click 'Configure WPML'. 7. Complete the setup. 8. Check the translated homepage. Please ensure to backup your database before performing these steps.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to translate the word 'page' that appears in the slug when clicking 'next' in your site's blog, as seen in the URL structure. You followed the documentation on translating page slugs but found no solution for this specific issue. Solution: Unfortunately, due to the complexity of the WordPress permalink structure, WPML does not currently allow for translating the'/page/' slug. To change this behavior, you would need to implement custom rewrite rules. This task is beyond the scope of our support.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
