Problem: If you're experiencing issues where slider images are partly missing only in the French language on your translated pages, and you've noticed an unknown widget in the WPML Translation Management, here's what we recommend. Solution: For the missing images in the French translation: 1. Edit the page in the English language and make a small change to the content. 2. Ensure the following options are enabled in the WPML settings: - Duplicate uploaded media to translations - Duplicate featured image to translations 3. Save the changes and update the translation. 4. If the issue persists, go to WPML > Settings > Media Translation section, run the set language information and duplication steps, then send the page and all attached images to translation from Translation Management.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: When you make changes to a page in Elementor, these changes are not synchronized with the translated page. Newly added text appears in the WPML Editor for translation, but does not show up on the frontend. The only workaround is to switch to the WordPress Editor, change the language, and then edit the page with Elementor. Even though the element is present when opening the translation in Elementor, you must resave the page for the changes to take effect on the frontend. Solution: We have identified that the issue is due to the "Element Caching" beta feature in Elementor. This feature is currently not supported by WPML. To resolve this issue, we recommend you deactivate the "Element Caching" option temporarily in Elementor → Settings → Features.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
