Si cette solution ne s'applique pas à votre cas ou semble obsolète, nous vous conseillons vivement de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
The client is experiencing an issue where the translated product pages display the demo template's logos and information instead of the customized content. This occurs when translating products to another language.
Solution:
1. Ensure that the Header and Footer template parts are correctly translated via WPML>>Translation Management. These parts are listed under the *Template Parts* post type. For detailed guidance, refer to this documentation. 2. Translate all necessary pages from WPML>>Translation Management to ensure all content is available in the secondary language. 3. After translating the pages, proceed to translate the footer and check if it displays as expected. 4. Translate the products and synchronize the menu to secondary languages using WPML>>Menu Sync.
We recommend performing these steps after a full site backup.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at WPML Support Forum.
Problem:
The taxonomy "translation_priority" was missing on the client site.
Solution:
To fix this, you need to go to WPML > Languages.
There click on Add / Remove Language and click on the "Save" button without selecting anything else and wait for the Ajax process to complete.
Once this is done, please clear your browser cache and re-open WPML > String Translation page and filter by any domain that you wish.
Problem: You are experiencing an issue where all product categories are displayed in the original version of your store, but in the Russian version, half of the categories are missing. These categories are translated and function correctly but do not appear on the store page. Solution: We recommend trying the following workaround: 1. Add the following code to your
functions.php
file inside your theme folder:
testfix();<br />function testfix(){<br /> global $wpdb;<br /> $elements = $wpdb->get_results("SELECT `element_id`<br />FROM {$wpdb->prefix}icl_translations<br />WHERE `element_type` = 'tax_product_cat' ORDER BY `trid`");<br />foreach ($elements as $element){<br /> $testelement = get_term_meta($element->element_id, 'order', true);<br /> if ($testelement == ""){<br /> add_term_meta($element->element_id, 'order', 0);<br /> }<br />}<br />}
2. Set the sort to category order in the widgets. 3. Visit the front end once. 4. Delete the code from the
functions.php
file after checking.
Please ensure to backup your site before implementing this test to avoid any potential issues.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
