Problem: You are configuring WPML to use a different domain per language. The Danish (https://eewto.dk) and Finnish (https://eewto.fi) domains are marked as 'Not valid' in WPML, despite being correctly entered and pointing to the appropriate servers. The Swedish domain (https://wingtsun.se) is working correctly. You've tried various troubleshooting steps including clearing WPML cache and re-checking domain DNS and SSL status. Solution: We have encountered similar issues previously, which were caused by the Hostinger Preview Domain plugin. This plugin is intended for temporary domain use during website development. In your case, you should disable or delete this plugin. You can do this by renaming the plugin folder via file manager or removing it entirely. Disabling the Hostinger Preview Domain plugin should resolve the issue with the domains being marked as 'Not valid'.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client is unable to log into the WordPress admin panel due to a PHP Fatal error caused by the WPML plugin. Deactivating WPML restores access but cripples the site functionality. Solution: We recommend the following steps to diagnose and potentially resolve the issue: 1. Ensure you have a backup of your website. Alternatively, perform these tests on a staging version to avoid disrupting a live site. 2. Switch to a default theme like 'TwentyTwenty' via 'WordPress Dashboard > Appearance > Themes'. 3. Deactivate all plugins except for WPML and its add-ons through 'WordPress Dashboard > Plugins'. 4. Try to log in to see if the issue persists. If it does not, reactivate your plugins one by one to identify the problematic plugin. 5. Ensure that WPML and its add-ons are up to date by checking for updates in 'WordPress Dashboard > Plugins > Add new > Commercial (tab)' and clicking the 'Check for Updates' button. For automated updates, visit https://wpml.org/faq/install-wpml/#automated-updates. 6. If you regain dashboard access, provide debug information following the steps at https://wpml.org/faq/provide-debug-information-faster-support/.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
Problem:<
You're randomly encountering a 500 Internal Server Error on the WooCommerce pages of the French version of your site after updating all WPML plugins.
Solution:
We recommend enabling error logging to identify the specific cause of the 500 error.
To enable it, open your wp-config.php file and look for define('WP_DEBUG', false);. Change it to:
