Problema: Stai riscontrando un errore 404 quando clicchi sulle categorie dei prodotti nel tuo sito WooCommerce multilingue. Questo problema si verifica quando i plugin WPML sono attivi. Soluzione: Per risolvere questo problema, segui questi passaggi: 1. Vai in WPML → Impostazioni → Traduzione tassonomie. 2. Nella sezione Categorie di prodotto, assicurati che lo slug sia tradotto correttamente. 3. Clicca su Salva. Se dopo aver seguito questi passaggi l'errore 404 persiste, potrebbe essere necessario verificare ulteriori configurazioni o potrebbe trattarsi di un problema più specifico. In tal caso, ti consigliamo di visitare la pagina dei problemi noti di WPML, verificare la versione del fix permanente e confermare che hai installato le ultime versioni dei temi e dei plugin. Se il problema non si risolve, ti invitiamo a aprire un nuovo ticket di supporto.
Problem: You are unable to access the German products from the dropdown menu on your website. Solution: First, we recommend re-saving the permalinks to potentially resolve the issue. You can do this by navigating to Settings → Permalinks in your WordPress dashboard and clicking 'Save Changes' without altering any settings.
Next, verify that the product-category slug has the correct translation in WPML → String Translation. Ensure that the slug field is not empty, especially if you choose not to translate it.
Additionally, we noticed that your PHP memory limit is quite low. To improve performance and stability, add the following line to your wp-config.php file just before the line that says /* That's all, stop editing! Happy publishing. */:
define( 'WP_MEMORY_LIMIT', '256M' );
If you are unsure how to modify this setting, please contact your hosting provider for assistance.
If these steps do not resolve the issue, we may need temporary access to your site to investigate further. Please provide this through the secure fields when you reply.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is experiencing issues with the WooCommerce add to cart functionality on their multilingual site using WPML. In English, the add to cart does not work, and some pages show a 404 error. Solution: 1. Update WooCommerce to the latest version and ensure the parent theme is also up-to-date. 2. Test the site with only WPML and WooCommerce plugins enabled to check for any plugin conflicts. 3. Increase the PHP memory limit by adding the following line to the wp-config.php file:
define('WP_MEMORY_LIMIT', '256M');
Place this line just before the comment that says /* That's all, stop editing! Happy publishing. */. 4. If the issue persists, consider providing temporary access (wp-admin and FTP) to a staging site for further investigation. 5. Always back up your database before making changes.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at WPML support forum.
Problem: You are trying to add translated products to the product category pages on your English site, but they do not appear unless accessed directly via URL. Even after following documentation steps like syncing product variations and categories, updating product counts, and clearing the cache, the issue persists. Solution: First, we recommend running the 'Regenerate Product lookup tables' in WooCommerce → Status → Settings. If this does not resolve the issue, try 'Synchronize posts taxonomies' for Products in WPML → Support → Troubleshooting. If the problem still persists, it may be necessary for us to access your site directly to provide further assistance. In such cases, please provide temporary access (wp-admin and FTP) to a test site where the problem has been replicated.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to open a new support ticket. For further assistance, you can also visit our support forum at WPML Support Forum.
Проблема: При использовании инструмента Импорт и экспорт WooCommerce с дополнением WPML Export & Import для импорта товаров через CSV-файл, alt-текст на украинском языке не подтягивается. Вместо этого в обоих языках отображается alt-текст с основного (русского) языка. Решение: Мы обнаружили временное решение: достаточно массово обновить товары на языке оригинала, чтобы переведённый ALT-текст изображений подтянулся автоматически. Важно выполнить это через массовое действие, как показано на скриншоте, даже для одного товара. Быстрое редактирование на самом товаре скорее всего не сработает.
Если данное решение окажется неактуальным или не поможет в вашем случае, мы рекомендуем открыть новый тикет поддержки. Также настоятельно рекомендуем проверить известные проблемы, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. Если вам нужна дополнительная помощь, пожалуйста, обратитесь в форум поддержки WPML.
Problem: Estás intentando editar las traducciones de tus productos de WooCommerce usando WPML y recibes un mensaje de error que indica: 'Lo siento, no tienes permisos para acceder a esta página'. Este problema ocurre solo con productos traducidos, mientras que las páginas normales se pueden editar sin problemas. Solution: Si estás experimentando este problema, te recomendamos seguir estos pasos: 1. Verifica que el sitio esté funcionando correctamente y que puedas acceder al backend sin recibir errores de tiempo de espera. 2. Crea un sitio de staging utilizando el plugin WP Staging, que es gratuito, para realizar pruebas sin afectar el sitio en producción. 3. Comparte la URL de un producto donde aparezca el problema y las credenciales de acceso al sitio de staging de forma segura para que podamos reproducir el problema y revisar la configuración. 4. Asegúrate de haber creado una copia de seguridad del sitio completo que puedas restaurar en caso de ser necesario.
Si la solución proporcionada no resuelve tu problema o parece no ser relevante debido a que está desactualizada o no se aplica a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos y verificar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: The client was unable to see the 'Woo Filter by Price' element on the English and German pages of their Avada theme, preventing duplication and translation. Solution: We identified that the 'Woo Filter by Price' element might not automatically duplicate or translate due to its dependency on WooCommerce widget areas or filter logic. Here are the steps we recommend: 1. Ensure the element exists in the original layout and check if it's set to appear based on widget areas or dynamic conditions that might differ on translated pages. 2. If the element is added via a widget, go to Appearance > Widgets and verify if it's present in the language-specific widget areas. 3. If necessary, manually recreate the filter for each translated language. 4. Ensure that all products and categories you wish to filter by are translated into the respective languages. 5. Navigate to the backend of the German version of the Shop template, select 'Edit anyway', and manually add the missing price filter. 6. Use the WordPress editor as recommended by Avada developers for translating layout sections. More details can be found here: Translating Avada Layout Sections.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where product variations such as color and size are not included in the
line_items.name
attribute in the WooCommerce REST API response when the 'WPML Multilingual & Multicurrency for WooCommerce' plugin is active.
Solution: 1. Verify product attribute translation settings through the WooCommerce Multilingual attributes tab. 2. Synchronize product variations using WPML troubleshooting tools and re-save the variable product. 3. Check how variations are displayed in the backend order details in WooCommerce admin and verify the order language. 4. Use the
?lang=nl
parameter in the REST API call. 5. If these steps do not resolve the issue, reproduce the API request on a staging site with the same plugin/theme setup to confirm if there is a compatibility or integration issue between WPML and WooCommerce REST API for variable products. 6. Examine any filters or overrides on the REST API response, particularly those added by WPML or the theme.
If the problem persists, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the solution provided here is outdated or not applicable to your case, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues where some WooCommerce checkout strings, such as 'Населённый пункт' and 'Saadetis', are not using the translations set in WPML → String Translation in both Estonian and Russian languages, despite having disabled automatic updates and cleared caches. Solution: We recommend exporting the .pot file with the updated strings from a test site where the issue is already resolved. You can do this via WPML → String Translation → Import/Export → Export strings. Then, import this .pot file into your live site using the same WPML → String Translation → Import/Export path. This process is safe to perform on a production site and should not affect your existing content or database structure. Additionally, this fix should remain effective after future WPML or WooCommerce updates, although you may need to re-scan for new strings or re-export/re-import the .pot file if updates introduce changes.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
