Problema: El cliente está enfrentando un problema con la visualización de colores en la versión en inglés de su sitio web de WooCommerce utilizando el plugin WCBoost - Variation Swatches. Los colores no aparecen en la versión en inglés, aunque sí en la versión en español, excepto el color Dorado que sí funciona. Solución: Si estás experimentando este problema, te recomendamos que añadas los atributos desde
Productos --> Atributos
y luego añadas los colores. Esto debería hacer que los colores aparezcan correctamente en todas las versiones de idioma del sitio. Aquí tienes un video que muestra cómo hacerlo: https://komododecks.com/recordings/LjTfIKzOqtTdI9PJTA05
Es posible que esta solución pueda ser irrelevante si ya está desactualizada o no se aplica a tu caso. Te recomendamos revisar los problemas conocidos, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si el problema persiste, te sugerimos abrir un nuevo ticket de soporte en nuestro foro de soporte.
Problem: Estás intentando traducir un producto al francés usando WPML y al finalizar, aparece un error indicando que no se ha podido encontrar la página. La URL muestra una repetición incorrecta en la estructura. Solution: Primero, asegúrate de que todos los plugins necesarios estén activados, ya que una falta de activación puede causar problemas en la URL. Si el problema persiste, podría ser útil añadir créditos para hacer traducciones, como se ha resuelto en casos similares.
Si esta solución no resuelve el problema o parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte.
Problem: You are experiencing issues with WooCommerce account page endpoint URLs redirecting to the base /my-account/ page instead of their specific endpoints when WPML is active. Solution: We recommend installing the WooCommerce Multilingual & Multicurrency plugin to ensure full compatibility between WooCommerce and WPML. You can find more details and installation instructions here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/ If after installing this plugin, you still cannot access specific endpoints like /my-account/orders/ when WPML is active, please confirm this issue so we can assist you further.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket at WPML support forum for further assistance.
Problem: Вы столкнулись с проблемой, что страницы продуктов на вашем сайте не переводятся, изображения из английской версии не добавляются, каталог и ссылки на переведенных страницах отсутствуют. Solution: 1. Убедитесь, что вы настроили предпочтения перевода для пользовательских полей, если используете такие плагины, как Advanced Custom Fields (ACF). Подробнее о переводе пользовательских полей можно узнать здесь: https://wpml.org/ru/documentation/getting-started-guide/translating-custom-fields/ 2. Для перевода меню ознакомьтесь с руководством по переводу меню: https://wpml.org/ru/documentation/getting-started-guide/translating-menus/ 3. Активируйте опцию перевода медиафайлов в WPML → Настройки → Перевод медиафайлов. 4. Обновите плагин WPML до последней версии 4.7.6 и его дополнения для использования последних исправлений и улучшений. 5. Перед обновлением плагинов не забудьте сделать резервную копию вашей базы данных.
Если предложенные решения не помогут или они кажутся неактуальными, рекомендуем открыть новый тикет поддержки. Также рекомендуем проверить известные проблемы, версию исправлений и убедиться, что у вас установлены последние версии тем и плагинов. Для дополнительной помощи обращайтесь в форум поддержки WPML.
Problem: You are trying to translate the checkout page on your website using WPML, but after adding the translation, it does not appear on the website when switching from English to Latvian. Solution: 1. You might be facing an issue similar to the one described in the WPML errata for WooCommerce Multilingual where cart page strings are not translated when using blocks. You can find a workaround for this issue here. 2. The CartFlows plugin, which might be affecting the translation display, is not officially compatible with WPML. Although it hasn't been fully tested, you can try translating CartFlows manually. For guidance, consider the following discussions:
Ensure to back up your database before implementing any changes.
If these solutions do not resolve your issue or seem outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: You want to translate the product category in the URL from English to French and German using WPML, but after making the change, the page becomes unavailable. Solution: We found that the issue was due to the Product base and Product category base translations being identical, which caused conflicts when displaying the product correctly. To resolve this, change the Product category base to a different value than the Product base. You can use a translation or simply modify the original value slightly to avoid conflicts.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check the related known issues and ensure you have the latest versions of themes and plugins installed. For further assistance, please visit our support forum.
Problem: You are using WPML with WooCommerce and facing an issue where you want to set different VAT rates for the same product on different language versions (Slovak and Czech). The fields "Tax status" (_tax_status) and "Tax class" (_tax_class) are locked in the translation, preventing you from setting a different tax class for the Czech variant of the product. Solution: Unfortunately, it is not possible to unlock or independently modify the "Tax class" (_tax_class) field in a product translation for different language variants without switching the entire product to "Translate independently". This is because taxes are determined by the customer's location rather than their language. You can configure the tax rates in WooCommerce by specifying a tax amount for each country, which will then be adjusted based on the customer's address. To set different tax rates for each country, navigate to WooCommerce > Settings → Tax → Standard Rates.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: Sie versuchen, englische Texte mit Shortcut-Verlinkungen ins Deutsche zu übersetzen. Die Links im englischen Originaltext verweisen auf spezifische Seiten, aber im deutschen Text leiten sie nur auf eine allgemeine Checkout-Seite statt auf die spezifischen Seiten. Die Shortcut-Verlinkungen werden bei der Übersetzung nicht korrekt übernommen. Solution: Wenn Sie dieses Problem erleben, empfehlen wir, die in WPML > String Translation eingefügten Links durch normale HTML-Link-Tags
<a>
zu ersetzen. Dies sollte die korrekte Weiterleitung auf die spezifischen Seiten ermöglichen.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihren Fall zutreffend ist. Wir empfehlen dringend, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.
Problem: You have created a product with two different variations on your WooCommerce site using the Divi theme and translated it from English to French using WPML. However, the translation of one of the product variations is not recognized in French, preventing the product from being selected. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Make a small change to the original product (e.g., update the title or description). 2. Save the product. 3. Open the WPML Translation Editor and complete the translation process. Additionally, run the troubleshooting options available in WooCommerce by navigating to WooCommerce → WooCommerce Multilingual & Multicurrency → Status and clicking on the Troubleshooting link at the bottom of the page.
If the problem persists, it might be due to an outdated solution or a different issue not covered here. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket for further assistance at WPML support forum.
Problem: After upgrading WPML and WooCommerce, the client cannot find the button for WooCommerce Multilingual & Multicurrency with WPML to translate new products. Solution: First, ensure that the WooCommerce Multilingual plugin is still active. If it is active, follow these steps: 1. Make a full backup of your site. 2. Add the following code to the functions.php file in your theme folder:
function wpmlsupp_1706_reset_wpml_capabilities() {<br /> if (function_exists('icl_enable_capabilities')) {<br /> icl_enable_capabilities();<br /> }<br />}<br />add_action('shutdown', 'wpmlsupp_1706_reset_wpml_capabilities');
3. Load any frontend page once. 4. Remove the code from the functions.php file and check if the WooCommerce Multilingual & Multicurrency button reappears in the backend.
If this solution does not resolve the issue or seems irrelevant due to updates or different circumstances, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
