Problem: The client is unable to translate a specific string mentioned in a WooCommerce order and cannot find the option to translate WooCommerce Subscription email texts within the WPML String Translation tool. Solution: If you're experiencing issues with translating strings in WooCommerce emails, we recommend the following steps: 1. Go to WPML's String Translation and click on "Choose texts for translation". 2. Search for the string you wish to translate. 3. Select the string and click on "Add to String Translation". 4. Click on "Return to String Translation". 5. Translate the string as needed. This process should help you locate and translate strings that are not immediately visible in the String Translation tool.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket. You can reach out to us through the WPML support forum.
Problem: The client was unable to find WooCommerce email texts in the WPML String Translation tool and the admin text finder.
Solution: We recommend following these steps to translate WooCommerce email texts: 1. Navigate to WooCommerce > Réglages > Courriels; 2. Select the email type you want to translate, for example, "Commande échouée"; 3. Enter some text into the Sujet field; 4. Save your changes and ensure the page loads completely; 5. Click on "translation" located under the field where you entered the text; 6. The string you inserted should now be available for translation.
It's important to note that unless you enter text into the field, the texts will not appear in the String Translation tool.
If this solution does not apply to your situation because it might be outdated or not relevant to your case, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.
Problem: The client is unable to find strings to translate for WooCommerce Subscription emails in a multilingual website. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Navigate to WPML > Theme and Plugins Localization. 2. Select the WooCommerce Subscriptions plugin and scan it for strings. 3. Proceed to WPML > String Translation. 4. Under the 'domain' filter, select "woocommerce-subscriptions". 5. Translate the strings that you wish to localize.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have the latest versions of themes and plugins installed. If you still need assistance, do not hesitate to open a new support ticket. We highly recommend visiting the WPML support forum for further guidance.
