Problem: The client is experiencing issues with URL management on their website using WPML, where URLs unexpectedly show the language code 'pt-br' instead of 'pt'. Solution: We noticed that the client is using Portuguese with WPML, where the default language code is 'pt-br'. It's important to verify if 'pt' as a language code was ever configured or used on the website. We recommend checking for any settings or customizations that might have been altered to use 'pt' instead of 'pt-br'. Additionally, we suggest updating the Yoast SEO Premium plugin to the latest version, as it might influence URL behavior. If these steps do not resolve the issue, or if the problem described here seems outdated or not relevant to your current situation, please visit our known issues page at https://wpml.org/known-issues/ and confirm that you have installed the latest versions of themes and plugins. If the issue persists, we highly recommend opening a new support ticket for further assistance at WPML support forum.
Problem: The client added a WPML language switcher to their site, but changing the language was breaking the page design.
Solution: We identified that the issue was due to certain fields in the 'Page settings' section not being copied to the translations when editing the page in the default WP editor. We changed the configuration of the following fields in WPML -> Settings -> Custom Fields Translation to 'Copy' instead of 'Don't translate':
content_type
_header_disable
_title_disable
To resolve the issue, follow these steps: 1. Open the page or post in the default language for editing. 2. Make a small change, such as adding a word or dot. 3. Save the changes. 4. Update the translation. 5. Ensure that any Elementor template used on this page or post is also translated and published.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
