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Problem:
You are trying to display a French language product page on your site, but the product picture is not showing. The media translation feature does not respond, although it works for Spanish and English languages.
Solution:
First, ensure that your product pages are correctly set up for translation. Here are the steps to manually ensure media duplication for translations:
1. Edit the product page where the image is missing.
2. On the sidebar, check the options

and

.
3. Save the page and then translate it to French.
4. Verify that the image displays correctly on the French product page.
If these steps do not resolve the issue, it might be due to outdated methods or specific configurations that do not apply to your case. We recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.