gianlucaS-25

Problem:
The client needed to transfer credits from an old site to a new one but had no access to the old site and was unable to see the credits on their account after deleting the old site's key.
Solution:
We moved the 90,000 credits from the old site to the client's WPML.org account. The client can now assign these credits to the new site or any other registered site.
If this solution doesn't look relevant to your issue, please open a new support ticket.