Problem: The client is experiencing an issue where buttons in the header work on desktop but not on mobile. This problem occurs in both languages translated with WPML. Solution: We recommend first confirming that the issue is not related to WPML by temporarily disabling WPML. If the issue persists, it suggests that it is a theme or customization issue rather than a WPML issue. The likely cause is that the mobile view header does not have a correct link associated with the button. We advise editing the header and ensuring that the correct link is set for the mobile view. For guidance on adjusting settings for mobile views in Elementor, you can visit this tutorial: Adjust Elementor Settings for Mobile.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
