Problem:
The client was experiencing a fatal error when trying to synchronize attributes and translate products in bulk using WPML and WooCommerce. The error was a TypeError in
wc-attribute-functions.php
indicating that an array was given where a string was expected.
Solution:
We recommended the following troubleshooting steps:
1. Navigate to WPML -> Support -> Troubleshooting and perform the following actions:
- Synchronize posts taxonomies (for products and then for variations)
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Set language information
- Fix terms count
- Fix post type assignment for translations
If the issue persists, we suggested:
1. Installing the Adminer plugin to investigate the database entries for the problematic product IDs.
2. Checking if the mentioned product IDs are valid and not in a corrupted state.
3. Bulk editing products in WordPress to potentially fix corrupted data.
If these steps do not resolve the issue, we advised the client to open a new support ticket for further assistance. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the solution provided here is not relevant to your case, either because it's outdated or not applicable, please do not hesitate to open a new support ticket with us for personalized assistance at WPML support forum.
