Problem: After updating WPML plugins, the client noticed that the language filter was missing, and all content was displayed without being filtered by language (DE, NL, FR, etc.). The WPML Flag filter, which should appear in the top right, was not visible, and there was a bug with the filter flag images. Solution: We reviewed the client's site and initially did not observe the reported issue as the language switcher was present. However, upon further investigation, it was discovered that a conflict with an Advanced Ads plugin was causing the issue with the WPML Flag filter. We recommend checking for any plugin updates or conflicts if you're experiencing similar issues. Additionally, disabling the conflicting plugin temporarily or seeking an update from the plugin provider might resolve the issue.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client was unable to see the language switcher options on their live site, although they were visible when logged into the CMS. The issue was identified as custom CSS hiding the language switcher. Solution: 1. We confirmed that the hiding of the language switcher was due to custom CSS, which is not added by WPML by default. We suggested checking the site to identify where this CSS is coming from and remove it. 2. We recommended increasing the WP Memory Limit to at least 128MB for WPML to function properly, as the current setting was only 40MB. This involves adding the following lines to the wp-config.php file:
3. We advised updating to the latest version of WPML (4.7.3) to ensure compatibility and functionality. 4. If the problem persists, we suggested providing temporary access to the site for further investigation and possibly needing permission to deactivate/reactivate plugins and themes for troubleshooting.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are trying to upload over 2400 manual translations for your site, with 800+ translations per language, and you are looking for the best way to do this using WPML. You have also inquired about any automated upload options for translations in WPML and whether each word/translation needs to be uploaded manually. Solution: We recommend checking out our documentation on importing and exporting translations to facilitate your process. You can find helpful guides here:
Regarding your question about the glossary, while it is useful for managing translations, currently, importing a list of words with alternative translations is not supported. For more information on how to use the glossary effectively, please refer to:
If this solution does not fully address your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
