Problem: If you're experiencing an issue where the French translation is stuck in refreshing translation status, but the German translation is not affected, follow these steps. Solution: 1. Navigate to WPML -> Settings and temporarily switch from
Translate everything
to
Translate manually
. 2. Proceed to WPML -> Support -> Troubleshooting. 3. Click on Cancel in-progress automatic jobs. 4. Go to the products listing and switch to French in the admin top bar. 5. Remove the French translation and also remove it from the trash. 6. Switch back to English, and the icon will be replaced with a + icon. 7. When you add the translations, the fields will be already loaded due to the translation memory. 8. Save the translation.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
