The client is experiencing issues with inaccurate translations in a multilingual donation form, particularly in Chinese (Simplified and Traditional). The form supports English, Chinese, and French, but the translations for Chinese are not functioning correctly except for a few fields.
Solution:
We have identified that it is not possible to translate Give Donations forms like normal posts and pages using the WPML Translation Editor due to a compatibility issue. The Give WP team is also aware of this. To address this, you should:
1) Ensure you have the latest versions of WPML, Elementor, and Give WP installed. 2) Create a separate donation form for each language, specifically for Chinese Simplified or Traditional. 3) Test the new form by creating a simple page in the desired Chinese language and adding the form using the shortcode:
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.
If you're experiencing this issue, we recommend you try the following steps:
1) Create a new Give Form (a simple one for testing) to check if the issue persists. 2) Follow these steps after ensuring you have a backup: - Open the Give Form for editing in the default language. - Make a minor change in the Form and update it. - Navigate to WPML>>Translation Management Dashboard. - Select the Give Form you wish to translate or update the existing translations. - Send it to the Translation Basket. - Go to WPML>>Translation Management>>Translation Basket. - Send it for translation, choosing yourself as the translator. - Visit WPML>>Translations queue and click the *Translate* button to translate the Give Form.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should these steps not resolve your issue, please open a new support ticket.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
Problem: The client needed to know if WPML can handle different base languages for different pages, hide the selected language in the language selection box, and work with the Events Calendar Pro plugin for Mandarin language. Solution: 1. WPML allows setting different base languages for different pages or posts. You can manage this by setting the language of each page/post individually in the WPML settings. 2. WPML provides an option to hide the currently selected language from the language switcher. This can be configured in the WPML settings under the language switcher options. 3. WPML is compatible with the Events Calendar Pro plugin and supports translating content into Mandarin or any other language. For more details on setting up multilingual events websites with WPML and the Events Calendar, visit the following links:
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: You are trying to hide or show different Elementor widgets depending on the language selected by the user. Solution: We recommend using the manual translation method to achieve full control over the translations of your widgets. This approach allows you to manage the content directly within Elementor for each language. For detailed guidance, please refer to our documentation on using different translation editors for different pages: Using Different Translation Editors for Different Pages. It's important to note that while WPML's Translation Editors enable content translation, they do not support the addition or removal of widgets/content blocks directly.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at WPML Support Forum.
