Compatibility

Problem:
You are experiencing translation issues with the BuddyBoss App while using WPML. Specific words or phrases remain untranslated in the app, despite being correctly added in the String Translation module.
Solution:
1. Update your WPML String Translation to the latest version, 3.2.17, to ensure you have the most recent bug fixes and improvements. You can update by visiting WPML installation guide.
2. Install the BuddyPress Multilingual glue plugin, which is necessary for translating BuddyBoss texts. This plugin can be found under your WPML account or through the Plugins section in your WordPress dashboard. For more details, visit BuddyPress Multilingual documentation.
3. Ensure that both the BuddyBoss Platform Pro and BuddyBoss Platform plugins are updated to their latest versions. Check for updates at BuddyBoss release notes.
4. If issues persist, consider contacting the author of BuddyBoss, as the app may not be retrieving the correct content.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at WPML known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:

The client was experiencing issues with the WPML setting 'When deleting a post, delete translations as well' not functioning correctly for duplicated posts when deleted from the frontend. The main post would be deleted, but its duplicates would remain.

Solution:

We recommended the following steps after ensuring a full site backup:

1) Navigate to the

/wp-content/plugins/wp-job-manager/includes/

folder.
2) Open the

class-job-dashboard-shortcode.php

file for editing.
3) Locate line number 466 and replace the existing code with:

From

case 'delete':
// Trash it.
wp_trash_post( $job_id );

To

				case 'delete':
					// Trash it.
					// WPML workaround for compsupp-7729
					$trid = apply_filters( 'wpml_element_trid', NULL, $job_id , 'post_job_listing' );
					$translations = apply_filters( 'wpml_get_element_translations', NULL, $trid, 'job_listing' );
					if ( !empty( $translations ) ) {
						foreach ( $translations as $lang => $translation ) {
							$translation_id = absint( $translation->element_id );
							wp_trash_post( $translation_id );
						}
					}

This code ensures that when a job post is deleted from the frontend, all its translations are also trashed, regardless of the WPML setting.

If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.

Problem:

You are experiencing difficulty translating texts and associating images with text in the banner box option of WPBakery using WPML.

Solution:

1. Ensure you have a custom language configuration for WPBakery elements in WPML. This involves adding specific XML configurations in WPML>>Settings>>Custom XML Configuration. For more details, refer to the documentation on building multilingual sites with WPBakery and WPML and registering page builder content for translation.
2. Add the following XML configuration to enable translation for the banner elements:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>et_banner</tag>
      <attributes>
        <attribute>title</attribute>
        <attribute>subtitle</attribute>
        <attribute>image_id</attribute>
        <attribute type="link" encoding="vc_link">link</attribute>        
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

3. After updating the XML configuration, make a minor edit to the Homepage to refresh the translation settings, then update the translation. Remember to back up your site first and clear all caches after updating.
4. To translate the Image ID, add the following line to the functions.php file of your child theme:

add_filter( 'wpml_tm_job_field_is_translatable', '__return_true' );

Then, update the Homepage, translate the Image ID values with its French ID, and save the changes.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
You are using WPML to translate your site into multiple languages and have encountered an issue where, in the English version, all links redirect to the default language, Greek. This problem does not occur in other languages.
Solution:
Currently, the feature to translate link targets inside custom field sub-keys is under review and not available. However, we recommend a workaround where you do not need to manually translate each link. Instead, you can use the

wpml_permalink

filter to ensure links are correctly adjusted to the target language. Here is how you can apply it:

$atts['button-link'] = apply_filters('wpml_permalink', $atts['button-link'], $wpml_current_lang, true);

This solution should automatically adjust the links when viewed in the Advanced Translation Editor (ATE).

If this solution does not resolve your issue or seems outdated, please check our known issues page and confirm that you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket for further assistance at WPML support forum.