Compatibility

Problem:

The client reported that the 'Post' category in some widgets was not translating correctly.

Solution:

After testing, we found a workaround that involves modifying the code in the Elementor plugin. Here are the steps we recommend you follow after making a full site backup:

1. Navigate to the

   wp-content/plugins/ultimate-elementor/modules/posts/template-blocks/

   folder.

2. Open the

   skin-style.php

   file for editing.

3. Scroll to line 1088 and replace the existing code with the following:

   
   From

   $filter_type = $settings[ $filter_by . '_' . $post_type . '_filter_rule' ];
    
   $filters = $settings[ 'tax_' . $filter_by . '_' . $post_type . '_filter' ];
   

   To

   $filter_type = $settings[ $filter_by . '_' . $post_type . '_filter_rule' ];
    
   // WPML Workaround for compsupp-7728
   if (class_exists('Sitepress')) {
       $original_terms = $settings[ 'tax_' . $filter_by  . '_' . $post_type . '_filter' ];
       $translated_terms = [];
    
       foreach ($original_terms as $term_slug) {
           $term_obj = get_term_by('slug', $term_slug, $filter_by );
            
           if ($term_obj) {
               $translated_term_id = apply_filters('wpml_object_id', $term_obj->term_id, $filter_by , true);
               $translated_term = get_term($translated_term_id, $filter_by );
               if ($translated_term && !is_wp_error($translated_term)) {
                   $translated_terms[] = $translated_term->slug;
               }
           }
       }
    
       $settings[ 'tax_' . $filter_by  . '_' . $post_type . '_filter' ] = $translated_terms;           
   }
    
   $filters = $settings[ 'tax_' . $filter_by . '_' . $post_type . '_filter' ];
   

Additionally, the plugin author has included a fix in the upcoming version of Ultimate Addons for Elementor, which we have already implemented in our sandbox site for testing.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:
You are experiencing an issue with translating specific text strings in the WooCommerce PDF Invoices & Packing Slips plugin. Despite using WPML String Translation, the fields 'Kwota netto' (Net Amount) and 'Wysyłka (netto)' (Shipping Net) remain untranslated and appear in Polish on the invoices, regardless of the selected language.
Solution:
We recommend the following steps to resolve this issue:
1- Open the

app/public/wp-content/plugins/woocommerce-pdf-ips-pro/includes/wcpdf-pro-multilingual-full.php

file.
2- Around line 297, inside the

string_translate_premium_templates_label_text()

method, replace the existing code snippet with the following:

if ( !empty($setting['label']) ) {<br />    // WPML<br />    if( class_exists('\SitePress') ) {<br /><br />        $setting['label'] = __( $setting['label'], $textdomain ); // HERE<br /><br />        $textdomain = 'wpo_wcpdf_pro';<br />        $string_name = 'PDF String: '.substr($setting['label'], 0, 20);<br /><br />        do_action( 'wpml_register_single_string', $textdomain, $string_name, $setting['label'] );<br /><br />        // Apply the translation to the string<br />        $setting['label'] = apply_filters('wpml_translate_single_string', $setting['label'] , $textdomain, $string_name);<br /><br />    // Polylang<br />    } elseif( function_exists('pll__') ) {<br />        $setting['label'] = pll__( $setting['label'] );<br />    }<br />}

3- Generate a new PDF to register the strings.
4- Go to WPML > String Translator and find the strings under the 'wpo_wcpdf_pro' text-domain.
5- Switch the string language to the default language, then translate it.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
If you're experiencing issues with GravityForms styling when the GravityForms MultiLingual plugin is active, specifically related to the

gform_pre_render

function altering the form wrapper, here's a step-by-step solution.
Solution:
1. Navigate to the file at

/wp-content/plugins/gravityforms-multilingual/inc/gravity-forms-multilingual.class.php

.
2. Locate the code around line 983:

public function gform_pre_render( $form ) {<br />return $this->translate( $form );<br />}

3. Replace the existing code with the following to preserve specific form data:

public function gform_pre_render( $form ) {<br />// Preserve the page_instance key if it exists<br />$page_instance = isset( $form['page_instance'] ) ? $form['page_instance'] : null;<br /><br />// Translate the form<br />$form =  $this->translate( $form );<br /><br />// Reassign the page_instance key after translation<br />if ( $page_instance !== null ) {<br />$form['page_instance'] = $page_instance;<br />}<br /><br />return $form;<br />}

Please check if this modification resolves the issue on your site.

Keep in mind that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
The client is experiencing issues with WPML in combination with The Events Calendar plugin. Specifically, when WPML is enabled, tags and pagination on the events page behave incorrectly, but only on the Russian version of the site. The client has already tried resaving permalinks, disabling and re-enabling WPML, checking taxonomy settings in WPML, and reviewing template settings in The Events Calendar.
Solution:
We recommended ensuring that the WPML String Translation plugin is installed to use The Events Calendar effectively with WPML. It is also important to translate the tags into the secondary language and add the English slugs in the translation. For further guidance, we provided a link to documentation on building multilingual events websites with The Events Calendar and WPML: https://wpml.org/documentation/plugins-compatibility/build-multilingual-events-websites-events-calendar-wpml/#translate-category-tag
Additionally, we suggested checking out known issues with The Events Calendar plugin that might be relevant: https://wpml.org/plugin/the-events-calendar/#ki
We also recommended activating the WPML SEO plugin, which helps in translating SEO content effectively. This plugin can be downloaded from the WPML Downloads page.

If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at our support forum.