Problem: The client is unable to see roomraccoon.com in the manage credits section on WPML despite de-registering and re-registering the site. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Log in to your WPML.org account and navigate to the Sites page. 2. Delete the roomraccoon.com site key by clicking the little trash icon. 3. Log in to your roomraccoon.com site, go to the Dashboard >> Plugins >> Add new >> Commercial tab and click the Unregister WPML from this site link if it exists. 4. Then click the Register WPML link. 5. Click the Get a key for this site link. It will generate the Key for your site, and you can also assign the credits using that popup. 6. Copy the key, paste it back into the input box, and press the Register button.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to complete a Dutch translation using the ATE tool, but the process gets stuck at 97% and won't reach 100%. Solution: We recommend checking all your translations for any missing HTML tag markers, as this is a common issue that can prevent the translation from completing. For guidance on how to do this, please refer to the Safe HTML Editing section of our documentation. If after checking, the issue persists, we are here to provide further support.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket with us for personalized assistance.
Problem: You are using the ATE translator to translate a blog post, but the percentage counter is stuck at 96%, even though all fields appear translated and saved. Solution: First, ensure that all fields in your translation show a green color, indicating they are fully saved and recognized. If they show a blue line, it might indicate unsaved changes. Next, check if there are any missing HTML tags in the translated sections, as these can affect the completion percentage. If the issue persists, we recommend opening a new support ticket. For further assistance, please visit our support forum at WPML Support Forum. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
