Problem: You are experiencing an issue where products are not showing in a category when using the English language. Solution: This issue has already been reported and is currently being addressed in an existing support ticket. We recommend that you follow the progress and updates in the original ticket. Please avoid opening multiple tickets for the same issue as it can affect the priority and handling of your case. You can check the status of the existing ticket here: https://wpml.org/forums/topic/im-faceing-an-issue-products-not-showing-on-category. Additionally, if this solution becomes irrelevant due to updates or if it does not apply to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem:
The client is having difficulties with the language versions of their website. English is the main language and the page in this language is:
https://sortaider.lv/co2-calculator/
. Latvian is the secondary language and the corresponding translation can be found at:
https://sortaider.lv/lv/co2-kalkulators/
. The customer did not clearly specify the problem, so he was asked to provide more details. Solution:
If you are experiencing a similar problem, we recommend that you provide a detailed description of the problem so that we can better understand the situation and offer you an appropriate solution. Be sure to include specific links and describe what you expected to see versus what you're actually seeing.
If the solution we provide here turns out to be irrelevant, either because it is outdated or because it does not apply to your case, we suggest opening a new support ticket. We also strongly recommend that you review the known issues, check the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins.
If you need additional assistance, do not hesitate to contact us through the WPML support forum.
