Problem: The client is trying to set up automatic translation using WPML with Chinese (Traditional) as the default language but encounters issues with language mapping and translating default WooCommerce strings. An error message 'Your default language, must be mapped to a supported language' appears when setting the default language to English or Chinese (Traditional). Additionally, some WooCommerce strings, like those on the checkout page, remain untranslated. Solution: 1. To resolve the language mapping issue, navigate to WPML > Languages and click the 'Edit Language' link to access the language table. In the last column, you will find an option to map the language to the ones available for automatic translation engines. For detailed guidance, visit Editing WPML's Languages Table. 2. For translating WooCommerce strings that remain in English, ensure the strings have the correct source language in String Translation. You can change the source language by following the steps in How to Change the Source Language of Strings. 3. Increase the WordPress memory limit to at least 128MB, as recommended. You can do this by adding the following code to your wp-config.php file:
Add this code above the line /* That's all, stop editing! Happy blogging. */. You can verify the WordPress memory limit in WPML -> Support.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please do not hesitate to open a new support ticket at WPML Support Forum.
Problem: The client has migrated their site multiple times and is facing issues with WPML's automatic translation, specifically a message stating insufficient credits despite having them. Solution: If you're experiencing issues with your WPML credits after migrating your site, we recommend the following steps: 1. Log in to your WPML.org account and go to the Sites page. 2. Delete the site key for your site by pressing the little trash icon. This action will return the assigned credits to your WPML.org account. More details can be found in this documentation: Why credits may be missing and how to fix it 3. Log in to your site and navigate to Plugins >> Add new Plugin > Commercial tab and click the 'Unregister WPML from this site' link if it exists. 4. Click the 'Register WPML' link. 5. Click the 'Get a key for this site' link. It will generate a new Key for your site, and you can also assign the credits using that popup. 6. Copy the key and paste it back into the input box and press the Register button.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
