Problem: The client is unsure whether to make translation changes manually within their site or send them to memoQ. Solution: If you're experiencing similar confusion about where to make translation changes, we recommend the following steps: 1. If you want to change some of the translations, you can do it yourself directly in WPML. This allows you to manage and apply changes immediately without needing to contact memoQ. 2. However, if you prefer that memoQ handles the changes, you should contact them directly. This is not managed through WPML.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket.
Problem: The client wanted to know if it is possible to change the existing French translations on their site to Canadian French, and if the 'Translate Everything Automatically' feature supports this along with compatibility with ACF. Solution: 1. Changing Existing French to Canadian French: - You can switch the existing French language to Canadian French by updating the locale in WPML. Navigate to "WPML > Languages", click on the "Edit Language" link, and change the locale for the French language from
fr_FR
(standard French) to
fr_CA
(Canadian French). This will associate the translated content with the Canadian French locale, but the actual content will remain unchanged.
2. Support for Canadian French by Microsoft and Google: - Microsoft translation engines support Canadian French. However, Google Translate does not specifically support Canadian French translation. It is recommended to use Microsoft translation engines via WPML for automatic translations into Canadian French.
3. Automatic Translation After English Content Changes: - The 'Translate Everything Automatically' feature will only automatically translate the content that has been updated in your default language. It does not retranslate the entire content; only the modified parts will be translated again.
4. Manual Translation of Strings: - Strings are not automatically translated, but you can select the strings and send them for automatic translation. For more details, please check this guide: Automatically Translate Strings with WPML
5. Compatibility of Translate Everything Automatically with ACF: - 'Translate Everything Automatically' is compatible with ACF. Ensure that the ACF Multilingual plugin is active on your site and the translation preference for the field is set to 'Translate'.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client is experiencing issues with untranslated text in ACF fields on their website, including footer calls-to-action, hero section text, and link text in ACF fields, despite using memoQ for translation from English to French. Solution: We discovered that many of the ACF fields were set to 'Copy' instead of 'Translate', which prevented them from appearing in the translation editor. To resolve this, we adjusted the settings to 'Translate' for the necessary fields. Additionally, we added a custom XML configuration to ensure proper handling of these fields:
<wpml-config><br /> <custom-fields><br /> <custom-field action="copy-once">wp-link-text-field</custom-field><br /> <custom-field action="translate">side_by_side_button</custom-field><br /> </custom-fields><br /> <custom-fields-texts><br /> <key name="wp-link-text-field"><br /> <key name="*"><br /> <key name="label" /><br /> </key><br /> </key><br /> </custom-fields-texts><br /></wpml-config><br />We recommend updating the post after adding this configuration to see if the button link text appears correctly in the translation editor.<br /><br />If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check the <a href="https://wpml.org/known-issues/">related known issues</a> and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket <a href="https://wpml.org/forums/forum/english-support/">here</a>.
Problem: The client reported that a French blog post was incorrectly displaying on an English page on their website, despite both versions appearing identical in the WP admin and front end. Additionally, there was an odd layout and error message at the bottom of the post. Solution: We discovered that the issue stemmed from the query used in the template file for the 'Related News' section, which lacked a language filter. To resolve this, we added the
'suppress_filters' => false
argument to the query, ensuring that only posts corresponding to the current language are displayed. This adjustment fixed the display issue on the English 'Aerospace' page. For the error on the French News page, it was caused by a problem with how the contributor images were saved in the translation. We corrected this by opening and updating each contributor's profile in the French version without making any changes, which resolved the layout and error message.
If you're experiencing similar issues, we recommend checking your queries to ensure they include appropriate language filters and verifying that all content elements are correctly saved in their respective translations. If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, please visit our support forum to open a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
