Problem: The client is experiencing issues with the Mailchimp Newsletter plugin on their site, where content intended for Chinese translation reverts back to English. Additionally, in the Product option plugin, the placeholder text 'Please select' remains in English and needs to be changed to Chinese. Solution: First, ensure that the Multibyte String extension is loaded on your server as it is required for WPML String Translation. You can check this requirement and share the necessary documentation with your hosting provider for further assistance. Here are the links to the documentation:
For the Mailchimp Newsletter form, we have completed the translation. If you are trying to translate the 'Please Select' string in the product dropdown, please confirm this, and we can proceed with the specific translation steps.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
