Problem: The client was unable to edit the English translation of a product and encountered a fatal error when attempting to do so.
Solution: We diagnosed the issue by activating WordPress Debug mode, which indicated that the 'Product Subtitle For WooCommerce' plugin, the 'WooCommerce Google Product Feed' plugin, and a misconfigured hook in the functions.php file were causing the fatal error. We resolved the problem by deactivating both plugins and commenting out the problematic hook in the theme's functions.php file. After these actions, the translation editor loaded successfully without any errors.
Additionally, we canceled some in-progress jobs in the WPML > Translation Management > Jobs section and resaved the permalink structure in Settings > Permalink. This allowed the translation editor to load properly from the 'WPML > Translations' section.
We also advised the client to contact the support teams of the implicated plugins with the error log for further assistance and suggested that the plugin authors participate in WPML's Go Global program to ensure compatibility with WPML.
If you're experiencing similar issues, we recommend trying the steps mentioned above. However, please note that the solution might be irrelevant due to it being outdated or not applicable to your case. If these steps do not resolve your issue, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
2. We advised the client to set the "_pwgc_show_email_preview" custom field as 'Don't translate' and "_pwgc_email_design_ids" as 'Translate' in "WPML > Settings > Custom Field Translation".
3. We recommended making a small change in the default product and saving the changes, then retranslating the product. In the Translation Editor, the client should see the template ID selected for the default product and add the corresponding template ID for the translated product.
We also mentioned that our compatibility team will reach out to the plugin author for further steps since the solution worked in our sandbox environment.
If the solution provided is not relevant due to being outdated or not applicable to your case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: When selecting a translated gift card template in a secondary language for a product, the template reverts to the one chosen in the primary language after saving the product changes.
Solution: 1. Add the following code to your theme's functions.php file to make the numbers appear in the Advanced Translation Editor:
2. Navigate to "WPML > Settings > Custom Field Translation". Set the "_pwgc_show_email_preview" custom field to 'Don't translate' and "_pwgc_email_design_ids" to 'Translate'. Remember to click on the "Show System Fields" link to find these fields.
3. Make a minor change to the default product and save it. Then, retranslate the product. In the Translation Editor, you will see the template ID for the default product. Enter the template ID you want for the translated product in the translation of the ID value.
4. Open the file .../wp-content/plugins/pw-gift-cards/includes/class-wc-product-pw-gift-card.php and locate line 172. Replace:
We have tested this solution in our sandbox environment, and it worked correctly. Our compatibility team will contact the plugin author for further steps.
If this solution does not apply to your situation, or if it seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and ensuring you have the latest versions of themes and plugins installed. If you still encounter issues, please open a new support ticket with us.
Problem:
Wenn ich bei google.de nach meinem Suchbegriff suche, erhalte ich das Ergebnis mit der Anzeige der richtigen Seiten, aber mit den falschen Snippets.
Solution:
Dies wird durch den automatischen Browser-Redirect ausgelöst. Wenn Sie dies verhindern möchten, müssen Sie den Redirect deaktivieren, da wir keinen Einfluss darauf haben, wie der Google Bot die Seiten über deren englischen UserAgent indexiert.
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