Problem: If you're experiencing a critical error when accessing the Translation Management section in WPML's Advanced Translation Editor, it might be due to an outdated version of the WPML plugin and its add-ons. Solution: We recommend updating your WPML plugin and add-ons to the latest version, currently 4.7.6, to benefit from the latest bug fixes and improvements. You can check the latest released versions under My Account -> Downloads on our site. For instructions on how to update, please visit http://wpml.org/faq/install-wpml/. If updates are not visible, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Remember to backup your database before proceeding. If the issue persists after an update, activate WordPress debugging to identify the actual error. Add the following lines to your site’s wp-config.php file:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
This will enable error logging to a file in the /wp-content/directory. For more details on debugging WPML, visit https://wpml.org/documentation/support/debugging-wpml/. Please enable debug mode and let us know what errors are recorded.
If this solution does not apply to your situation because it might be outdated or not relevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.
