guidoP-8

Problem:
The client is experiencing an issue where the Easy Accordion plugin does not display translations on the English version of their website. The accordion remains in the original language (Italian), despite adding translations.
Solution:
We have identified that the Easy Accordion plugin is not officially compatible with WPML. However, the plugin's author provides a workaround. We recommend following the steps outlined in their documentation to translate the accordion. You will need to replace the shortcode on the translated pages with the shortcode's translated version. Please see the documentation here: https://docs.shapedplugin.com/docs/easy-accordion-pro/faqs/how-do-i-translate-my-accordion-with-wpml/. If you encounter any issues, please contact the plugin's author for further assistance.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket with us for further assistance.