Problem: You are experiencing a critical issue where Elementor does not function correctly when the WPML String Translation plugin is active. Attempting to update or deactivate the WPML String Translation results in the website crashing without clear error messages.
Solution: We recommend updating your WPML plugins to the latest versions as the version you are using is significantly outdated and known for such bugs or compatibility issues, which have been addressed in more recent updates. Please follow this guide on how to update WPML manually.
Before proceeding, ensure to take a full backup of your website and database. If possible, perform these updates on a staging or development site first to avoid compromising your live website.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at WPML known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
