Problem: You are using WPML's String Translation to translate a field in the Theme options found in Customizer. While other fields translate correctly and show on the front-end, one specific field does not appear after translation. Solution: First, ensure that your theme supports the translation of this specific field. If the issue persists, follow these steps: 1. When adding a string from the admin text, select to export XML configuration. 2. Add the exported XML to WPML > Settings > Custom XML Configuration. This method helps WPML to manually detect and register the strings for translation, ensuring they display correctly on the front-end.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.