Problem: The client is unable to trigger the 'Show custom MO Files Pre-generation' dialog box in Firefox and Chrome across multiple websites. Solution: We recommend trying the following steps: 1. Navigate to WPML->Theme and Plugins localization in your WordPress admin area. 2. On this page, look for any warnings or notifications and click on the relevant buttons to initiate the scanning of files. 3. Once the scan is complete, run the necessary actions as prompted on the page. If these steps do not resolve the issue, it might be due to changes in how this action is handled internally by our team. Currently, this action is intended for internal use and debugging by our team, and it may not always be accessible for end users.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are using WPML's String Translation to translate a field in the Theme options found in Customizer. While other fields translate correctly and show on the front-end, one specific field does not appear after translation. Solution: First, ensure that your theme supports the translation of this specific field. If the issue persists, follow these steps: 1. When adding a string from the admin text, select to export XML configuration. 2. Add the exported XML to WPML > Settings > Custom XML Configuration. This method helps WPML to manually detect and register the strings for translation, ensuring they display correctly on the front-end.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
