Problem: The client is unable to translate their website using WPML. Attempts to translate pages result in duplicates that do not display the translated content. Additionally, there are server connection issues due to a firewall blocking WPML's domains. Solution: 1. To convert a duplicate into a translatable page, open the duplicate in the WordPress Editor and select "Translate independently" from the right sidebar. This will allow you to use the WPML Translation Editor for translating the content. For more details, visit WPML documentation on translating content. 2. For the server connection issues, contact your hosting provider and request them to whitelist the following domains:
wpml.org
cdn.wpml.org
api.wpml.org
api.toolset.com
cloudfront.net
If these solutions do not resolve your issues or seem outdated, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML support forum.
