Problem: If you're experiencing repeated HTML blocks after translating articles using WPML, where the first HTML block keeps repeating in translations, this is a known issue. Solution: We recommend the following steps to address this issue: 1. Confirm if you are using WPML version 4.7.0, as this version introduced the problem. You can read more about this issue on the WPML errata page: Editing translations with Classic Translation Editor (CTE) may break with WPML 4.7. 2. Consider these options: A. Downgrade to WPML version 4.6.15 and WPML String Translation 3.2.18. B. Apply the suggested patch. **** Important! Please make a full site backup (files and DB) before you proceed with these steps****
If this solution is outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: You are using the WCFM plugin on your multilingual site and have encountered an issue where products added in the English version are not visible on the main French language page. Solution: If you're experiencing this issue, we recommend duplicating the products or using the fallback option to ensure visibility across different language versions of your site. For detailed guidance, please refer to this documentation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You have successfully translated your pages, menus, and categories using WPML, but a block on your home page is missing in the translated version. Even after making a small modification, the block did not reappear. Solution: The block might be missing because the products within it are not translated. We recommend translating your products to ensure they appear in all language versions of your site. You can find detailed instructions on how to do this in our documentation on WooCommerce Multilingual.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check our related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
Problem: You are trying to synchronize posts' taxonomies for media because images are not appearing in the translated categories. Solution: If you're experiencing this issue, we recommend you first check if the missing images are correctly uploaded in the respective translated category. Here's how you can do it: 1. Go to your taxonomies list screen. 2. Switch the language filter to the language of the missing image, for example, English. 3. Edit the category where the image is missing, such as "Chechia". 4. Ensure that a valid media file is uploaded. If in doubt, try uploading the image again.
If this does not resolve the issue, it might be due to other factors or might be outdated. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: After translating the homepage using WPML and fixing Elementor widgets, the translations are not visible live on the homepage. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Add a missing "label" field in the Custom XML Configuration for the menu widget. 2. Open the homepage for editing in the default language in Elementor. 3. Add a label to the menu widget, save, and exit to WordPress. 4. Update the English translation and ensure the label is available for translation. 5. Translate the label and save the translation. Additionally, ensure that Elementor is updated to the latest version. If the problem persists on the live site, please take a full backup before updating Elementor.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
