Problem: You are trying to translate a 404 template but encounter an issue where two languages are assigned to a non-existing translation service that was deactivated a year ago. This assignment prevents you from proceeding with the translation. Solution: If you're experiencing this issue, we recommend you follow these steps: 1. Navigate to the Translation Dashboard. 2. Select the templates you wish to translate. 3. Assign them to a local translator. This action will create new jobs for those templates, effectively overwriting the old jobs. 4. You can then proceed to translate or cancel these jobs as needed.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client was facing issues with translating custom post types using Advanced Custom Fields (ACF) in their multilingual website.
Solution: We recommended installing and activating the Advanced Custom Fields Multilingual (ACFML) plugin to add multilingual functionality to ACF. After installation, the client needed to adjust the field group's settings as outlined in the ACFML guide. Then, the client should open the product in the default language, make a minor edit, save the changes, and update the translation. This process ensures that all fields are correctly translated and displayed.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client needs to set a transparent or semi-transparent background color for the language switcher button in WPML but found no documentation on how to achieve this. Solution: We recommend applying custom CSS to achieve the desired transparency effect. Here is the CSS code you can use:
Please test the changes on a staging site before applying them to your live site. If you need further assistance, consider hiring a professional from our contractors' page.
This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket.
