Problem: The client wanted to add a separator like "|" between the languages in the WPML language switcher and needed help with the CSS code to properly position and style the separator. Additionally, the client required assistance with displaying the language switcher horizontally with the separator on mobile devices.
Solution: We recommended checking our documentation on creating a custom language switcher and fixing styling issues:
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket for further assistance.
Problem: Client reported an issue where webhooks are WC Webhook is not triggered when a new product translated.
Solution: We have confirmed that this is a known issue and it will be addressed in a future update of WPML. However, this fix will take some time to be released. In the meantime, we recommend the following workaround: 1. Ensure you have a complete backup of your site files and database. 2. Add the following code to your theme's functions.php file:
Problem:
We have custom blocks such as the top banner block is a custom block. The content of it is not picked by the WPML editor and thus it is not getting translated. Hence we have to manually translate it which is double work.
Solution:
When you're using custom blocks on your website, you need to make them compatible with WPML by following the simple steps from the article below.
Problem: The client is experiencing an issue where images deleted from the Media Library in the default language (English) are not being removed from the Spanish Media Library on their multilingual website.
Solution: We explained that in WordPress, media is treated as a post type, which means that deleting an image in one language does not automatically delete its translation. To resolve this, we recommend the following steps: 1. Navigate to WPML > Settings > Posts and Pages synchronization. 2. Check the box labeled "When deleting a post, delete translations as well". 3. Scroll down and click the blue "Save" button to apply the changes.
It's important to note that this setting will only apply to new deletions and will not affect media that has already been deleted without a corresponding translation. For media that has been deleted prior to this setting change, the translations will need to be removed manually.
If this solution doesn't seem relevant to your situation, please feel free to open a new support ticket with us.
Problem: When hovering over the language flags, the code for the img tag is displayed. Solution: This issue usually happens when the theme doesn't support image in a menu and this can be fixed by using the following JavaScript code to remove the 'title' attribute from the language switcher links:
