Problem: The client is unable to change the GravityForm ID for each language via the String Translation tab as previously possible. They need each language to have its own form and unique ID for Salesforce purposes. The client also inquires about managing language-specific shortcodes for WP Store Locator. Solution: We recommend following the guidelines outlined in the Gravity Forms Multilingual documentation. Ensure that you have the Gravity Forms Multilingual plugin active. If you require different forms for each language rather than translations, you should manually disable the WPML editor and update the shortcode in each language as described here: Using Different Translation Editors for Different Pages. Additionally, you can add custom XML for the GravityForm shortcode and PHP code for translating numbers via Advanced Translation Editor (ATE) as detailed here: Translate Custom Shortcodes with WPML.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client is unable to see the full WPML menu in the WordPress Admin. They only see the "Translations" menu item instead of the full list including "Translation Management", "Languages", "Theme and plugins localization", "WP Menus Sync", "String Translation", "Taxonomy translation", "Packages", "Settings", "Support".
Solution: First, ensure that your WordPress user account has admin privileges. If you are already an admin, we recommend you add the following code snippet to your theme's functions.php file:
function wpmlsupp_1706_reset_wpml_capabilities() {
if ( function_exists( 'icl_enable_capabilities' ) ) {
icl_enable_capabilities();
}
}
add_action( 'shutdown', 'wpmlsupp_1706_reset_wpml_capabilities' );
After adding the code, visit the front-page of your site once. Then, you can safely remove the snippet from your functions.php file. This should restore the full WPML menu.
