Problem: If you're experiencing issues with WPML and the Flexible Shipping plugin by Octolize, where the correct shipping price is displayed in the original language but a different amount is shown when switched to a secondary language, we have identified the problem. Solution: We have published an errata for this issue. We recommend you visit the errata page for a workaround: Flexible Shipping Pro shipping methods do not appear on translated cart. The resolution of this issue requires the assistance of the plugin author. If this workaround does not seem relevant to your situation, please open a new support ticket with us for further assistance.
Problem: The client is experiencing issues with gallery images not appearing on translated products in a WooCommerce shop after using WPML's Media Translation tool.
Solution: 1. We identified that the custom field for the gallery was set to 'Do not translate'. 2. We changed the setting to 'Copy' under WPML > Settings > Custom Fields Translation. 3. We then resaved the product in the default language, which synced the images correctly. 4. For the remaining products, the client needs to resave them using the bulk action in the default language.
Problem: The client is running a WooCommerce shop with thousands of products and dozens of attributes, and after installing WPML, the products do not appear in the shop unless they are translated. The client is looking for a way to mark products as translated without having to go through each one individually. Solution: If you're experiencing an issue where your products are not appearing in your shop because they are not translated, and you want to focus on translating attributes while leaving product information like titles and descriptions for later, we recommend duplicating your products in the secondary language. This will allow your products to appear in the shop and enable you to translate them fully at a later time. For detailed steps on how to duplicate content, please refer to our documentation on Displaying Untranslated Content on Pages in Secondary Languages.
If this solution doesn't look relevant to your situation, please open a new support ticket and we will be happy to assist you further.
