Problem: The client was experiencing 404 errors when trying to access translated single events in the Events Calendar plugin. Recurring events were working fine, but single events were not accessible in the translated language, affecting the site's SEO.
Solution: We found that within WPML > Settings > Post Type Translation, the slug for "events" was incorrectly translated to "cy/events", which included a language directory and was not valid. We corrected the slug translation, and now the single event translations are working as expected.
If you're experiencing similar issues with translated events resulting in 404 errors, we recommend checking your slug translations in WPML > Settings > Post Type Translation to ensure they do not include language directories.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: The client is experiencing 500 errors on their website when the WPML plugin is active. This occurs when loading Welsh pages, causing multiple redirects that exceed the server's configuration limit. Solution: We recommend implementing the workaround provided by our developers, which involves adjusting the .htaccess file to prevent it from being overwritten with the language folder. Before making any changes, ensure to have a full website backup. You can find the instructions here: https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/ If this does not resolve the issue, please contact us so we can provide further assistance.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at our support forum.
