Problem: You are trying to edit a paragraph in the original language on your website, but after saving, the Advanced Translation Editor (ATE) does not detect any changes, and therefore, does not prompt for further translation. Solution: If you're experiencing this issue, we recommend disabling any object cache or Speed Optimizer plugins while making translations. This can sometimes resolve the issue where changes to the original language are not detected by ATE. Here are the steps you can follow: 1. Disable the object cache in your website's caching settings. 2. If you are using a Speed Optimizer plugin, disable it temporarily. 3. Make some changes to the default language page and check if ATE now recognizes these edits. If the problem persists, it might be due to specific configurations or other plugins affecting WPML's functionality. Since the solution provided might be outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If you need further assistance, please open a new support ticket at WPML support forum.
Problem: You are experiencing instability with the Yoast Redirects feature when the WPML SEO plugin is active. Errors occur when saving new redirects, and the domain of the Redirect To URL is missing when both plugins are active. Solution: We recommend disabling the WordPress guess redirects to resolve this issue. You can do this by adding the following code to your
After adding the code, go to Settings -> Permalinks in your WordPress dashboard and update the permalinks. This should help stabilize the Yoast Redirects feature.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client is experiencing issues with visitors being directed to sub-directory URLs instead of the correct domain URLs after changing the WPML-Language setting for different domains. Additionally, there are problems with a distorted home page and missing background images when switching to French. Solution: After migrating from staging to production please run the WPML troubleshooting options available at WPML > Support > Troubleshooting (Cleanup) > Clear the cache in WPML. This action can help resolve issues inside the Advanced Translation Editor.
If this solution does not resolve issues or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at our support forum.
Problem: If you're experiencing multiple sentences appearing in the same segment (row) in the Advanced Translation Editor (ATE). Solution: We recommend you adjust your ATE settings. In the Advanced Translation Editor, click on the settings icon located in the right upper corner. Here, disable the option
I prefer bigger segments
. Please note, these changes will only affect new translation jobs. To apply this setting, edit your original content, save it, and then reopen the translation editor. This option is enabled by default in the new Gen3 UI of the Advanced Translation Editor.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are experiencing an error after moving your site from staging to production, with a message indicating that WPML detected a new address for the site, although the address has not changed. Solution: We recommend ensuring that each site version (staging and production) has a unique site key. During the migration process, you should select the 'copy' option on the migration banner. However, it is crucial to generate a new site key for the production site.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket with us for further assistance at WPML support forum.
Problem: The client needed to remove the year 2002 from their website, where it incorrectly displayed as 2002-2024 instead of just 2024. Solution: We located the string using the 'Look for strings while pages are rendered' option in WPML > String Translation. The string was found under the domain 'Widgets' with the name 'widget body'. We made the necessary adjustment to display only the year 2024. If you're experiencing this issue, we recommend trying these steps to adjust the string as needed.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
