Problem: The client is experiencing issues with the 'YITH WooCommerce Dynamic Pricing & Discounts Premium' plugin when using the multicurrency feature of WPML. Specifically, the free gift popup does not add the product with the correct price in different currencies, and sometimes the product is not added to the cart at all. Solution: UPDATE: This issue was solved in YITH WooCommerce Dynamic Pricing & Discounts Premium 4.26.0.
1. We suggested that the issue might be due to the plugin not recognizing WPML/WCML currencies and offered a WPML test site to replicate and address the issue. 2. We provided a workaround involving a code snippet to be added to the functions.php file of a Child Theme or a Code Snippet plugin. The code snippet is available at https://wpml.org/errata/yith-woocommerce-dynamic-pricing-discounts-premium-gifts-not-added-and-currency-switch-fails-on-ajax-requests/. 3. We recommended saving YITH rules only in the site's default language and checking WPML > String Translation for any incorrectly translated strings that might affect functionality.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: The client is trying to find hreflang tags in the code and set up a canonical URL so that for both domains, it always shows the right domain. They are unsure how to locate hreflang in the code and how to configure a canonical URL for both domains to display the correct domain. Solution: We explained that if the content is duplicate or exactly the same and in the same language, it is expected that the canonical URL shows the default language/domain. This approach helps avoid penalties from Google for indexing and ranking the same duplicated content, which is considered a bad practice. For further guidance on managing duplicate URLs and canonical tags, we recommend checking these resources:
If this solution does not seem relevant or is outdated, or if it does not apply to your case, please feel free to open a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: The client was unable to change the language in the backend when in the 'Dynamic Pricing & Discounts' plugin dashboard. Solution: If you're experiencing the same issue, we recommend you try the following steps: 1. Navigate to WPML -> Settings -> Post Types Translation. 2. Locate the Dynamic Rules (ywdpd_discount). 3. Click the padlock icon. 4. Select the 'Translatable - only show translated item' option. 5. Click the Save button. This should enable the Language Switcher in the admin top bar when you are in Yith -> Dynamic Pricing & Discounts. The issue also might be in the Dynamic Pricing & Discounts settings. Please see the screenshots the client shared in his last reply.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
You are developing a site and while importing products via wpallimport, you accidentally disabled do_action calls in wp_insert_post during import in the default language. As a result, the products are in the database but not visible in the WooCommerce products section, missing the default language code.
Solution:
We recommend deactivating and then reactivating the WPML plugins after ensuring you have a site backup. Check if this resolves the issue. If the problem persists, follow these troubleshooting steps after a full site backup:
1) Upgrade to WPML Multilingual CMS 4.7.6 version. 2) Navigate to WPML>>Support page, and click on the Troubleshooting link. 3) On the Troubleshooting page, click on the following options in the *Clean up* section and wait for confirmation after each: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information - Fix WPML tables collation - Assign translation status to duplicated content - Fix terms count - Fix post type assignment - Cleanup and optimize string tables
If these steps do not resolve your issue, the solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with adding a script only to a specific language version of your site, and not to the original, we recommend using conditional logic in your theme's
header.php
file. Solution: You can use the following code snippet to include the script only on the German translation of your site:
Please note that this requires custom coding, which is beyond our standard support policy. However, we are always ready to guide you in the right direction. For more information, you can check the following documentation:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
