Problem: You are experiencing issues where the body content of your website is not loading on some pages across multiple languages. Solution: To resolve this issue, go to the page in your default language and save or update it. This action should refresh the content across all translated versions of the page.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client was experiencing multiple issues on their WPML-translated website, including Smart Slider and Presto Player not loading, inconsistent language switching in the menu bar, and untranslated menu items. Specific problems in Hebrew and Arabic included pages not loading and icons overlapping text. Solution: We resolved the issue with Smart Slider and Presto Player not loading by disabling the Object cache plugin and Email encoder, due to known compatibility issues. You can find more details on this problem here: https://wpml.org/de/errata/email-encoder-protect-email-addresses-and-phone-numbers-there-is-a-problem-connecting-to-automatic-translation/. For the other issues, we have opened separate support tickets to address each one individually, ensuring clarity and focused assistance. You can follow these issues on their respective threads here:
If the solution provided here does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket with us for further assistance.
